One of the newest online casinos around, Royal Panda Casino was first licensed in 2013 by Malta Gaming Authority, with the site officially launching in 2014. Despite it being so new on the scene, it has age and experience on its side in the form of its Dutch founders who have over 10 years of iGaming experience. However, in the short time it has graced desktop and laptop screens, it has built up a solid reputation. It prides itself on its customer service, fairness and transparency. It has made it its goal to be the most user-friendly and fun casino in the business.

This Panda is certainly kick-ass when it comes to being fun and cool, but does it have what it takes to fight off all the other competitors? In this Royal Panda review we’ll see if it’s cool and cuddly or just a scam.

Overview of Our Experiences

Royal Panda Casino has to be one of the most fun and visually pleasing online casino sites around at the moment. It has the coolest and cutest pandas ever, getting up to all sorts of fun and frolics. The games are very varied and are powered mainly by Microgaming, NextGen and NetEnt software offering well over 400 for you to play. There is a variety of slots, table games, card games and live casino, so you should always find something to panda to your needs. It literally has all the best games around such as Fairytale Legends: Jack and the Beanstalk, and the never to be repeated Copy Cats. If you want something a tad different, then try out the table games it offers like roulette, blackjack, craps and Caribbean Stud Poker. The table games are available virtually or in the live casino, so pick what suits you best.

In general, the customer support is good, although it isn’t available 24 hours which lets it down a bit. It is helpful though and available 365 days a year, so it’s not all bad. As well as this and, most importantly, it is licensed by the Malta Gaming Authority and the UK Gambling Commission, so you be assured that it is completely safe and legal to play.

Online Casino

I may have mentioned that it has a lot of games because it has. It has over 350 online slots brought to you by Microgaming, NextGen, NetEnt and five other great providers. If you want to sample a taste of the slots, then why not try some of the most popular in the industry such as Starburst and Twin Spin. Maybe you want to have a go at some of the top branded games available, then you could have a spin on games such as Game of Thrones and Jimi Hendrix. If you ever get bored of the masses of slots, then it has a great supply of table and card games including 12 roulette tables including European, French and American Roulette; 9 blackjack tables including Blackjack Classic and Double Exposure Blackjack; 3 Baccarat tables; 2 Caribbean Stud Poker tables; Ultimate Texas Hold’em; Punto Banco; Casino Hold’em; Pontoon; Craps; Red Dog plus its 8 video poker games.

Then, of course, there’s the outstanding live casino which happens to be powered by Evolution Gaming, which means it’s as great as any of the other live casinos on the market. It offers HD streaming and a seamless experience from glamorous dealers in its European studios. Royal Panda’s live casino is hosts to many gorgeous games. There are 7 live roulette tables which include Speed Roulette and Immersive Roulette. There are 4 blackjack tables including everyone’s favourite Blackjack Party. It has Baccarat Squeeze, Speed Baccarat and Baccarat Live and on top of this, there is Caribbean Stud Poker, Texas Hold’em, Casino Hold’em, 3 card poker and the new and exciting Dreamcatcher.

Deposits and Payouts at the Casino

This casino offers some pretty decent banking methods, although it doesn’t offer the same variety as many others out there. It should have a method that suits most players within the countries that it operates, and these are all pretty well regulated and safe. Royal Panda currently accepts Visa cards, MasterCard, Maestro, Skrill, Neteller and PaySafeCard. However, this is for depositing. You can withdraw using debit or credit card, the eWallets and you have the added option of a bank transfer. Note, that PayPal is not available at this online casino site.

Depending on your chosen method, there are varied limitations set. If you wish to deposit, then no matter what method you choose, there is a minimum of £10 set. However, there is a maximum of £10,000 for Skrill, £15,000 for Neteller, £1,000 for PaySafeCard and £1,000 for debit and credit cards, so pick one that suits your needs. Withdrawals also vary depending on your chosen method. The minimum is always £10 withdrawal, but the maximum for eWallets and bank transfer is £100,000 and the maximum for debit and credit cards is just £5,000. Again, this is something you need to be aware of. Withdrawal times again depends on the method. If you choose to withdraw via Skrill or Neteller, then it is instant. However, should you withdraw via bank transfer or debit and credit cards then it could take between 1 to 5 days. Generally speaking, many people prefer to process their withdrawals through MasterCard due to the convenience that it offers them.

Security and Regulation

Royal Panda is a company based in Malta and so obviously has its license in Malta. However, to trade within the UK it has also been licensed by the UK Gambling Authority. Furthermore, eCOGRA has been used as an independent party to test its online casino software and determine the RTP of the casino. It has been certified and has been deemed completely fair. As well as this, eCOGRA will provide dispute resolutions for UK players. Then it focuses on its online security, which is equally as important. To ensure that any data you have entrusted to them – personal and financial –is safe, they have employed a 256-bit encryption on all web pages. On top of this, they utilise a TSL 1.2 RSA key, which is there to make sure that your data is totally encrypted and virtually impossible to hack. It also uses Comodo to provide IT security.

Then, of course, there’s the casino’s duty to responsible gambling, which it takes extremely seriously. Royal Panda has ensured that you can set your own deposit limits and activity limits. You can limit the amount you play in each session, in each bet, and each deposit. You can also set a limit which activates after you lose a specified amount of money. As well as this you have the option to self-exclude. It also aligns itself with Gamcare to help it combat any issues.

Customer Support

In all honesty, this is pretty good but could be better. Firstly, it needs to be made clear that it doesn’t offer 24-hour support, but 13.5 hours daily, between the hours of 09.00 am and 00.30am. However, having said that, during these hours the support is pretty impressive. It employs a dedicated team that can assist you in almost every way imaginable, and for the most part, they offer great solutions. They are contactable by telephone and live chat during those hours, but they have an email address what you can use 24 hours a day. You could also request a call back so that a member of customer support will call you back when it is open. Although some offer 24 hours’ support, many don’t offer it at the same standard as this casino, so although it has that one area for improvement, everything else is pretty spot on.

Usability of the Online Casino

This is a very cute yet stylish casino site that allows you to get around with ease. Aesthetically it’s one of the best. The black background with white logo is striking and very much in keeping with its panda theme. At the top, you can decide whether to Play Now, join the Live Casino, look at the Promotions or Explore different areas of the site. Should you choose to Play Now, you will be taken to all the games where you can choose from all the different variations such as video slots, classic slots, roulette, blackjack, table games, video poker, live casino, jackpot on more. This makes it pretty easy to find anything. As well as this, you can list the games A-Z or use the search function if you are looking for a particular game.

The Live Casino tab takes you straight into the 19 available games which are easy to find. The Promotions tab shows you the extraordinary amount of offers they have. Finally, in the Explore tab you can find information on games, payment methods, mobile casino, live casino information, news, Loyal Panda, about Royal Panda and contact. Pretty much everything really. It really is a great site; not only does it look great but everything is so easy to find. The Help button is at the top so it’s easy to see. It is one of the best on the market.

Our Rating

Information about provider

• Year: 2013
• Owner: Royal Panda Limited
• Licensing: UK Gambling Commission, Malta Gaming Authority
• Languages: English, German, Spanish, Portuguese, Chinese, Finnish, Norwegian and Japanese.

Payments

• Deposit: Visa, Visa Debit, MasterCard, Skrill, Neteller, paysafecard, Maestro
• Withdrawal: Debit/Credit card, e-Wallet, Bank tranfer
• Currencies: GBP, BRL, CZK, EUR, MXN, PLN, SEK, USD

Special Deal for you

Welcome Bonus

€1000+10 Free Spins

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Terms & Conditions

18+. First 3 deposits only. Bonus amount varies per deposit.  T&Cs apply